Uplink Digital ("Uplink Digital," "we," "us," or "our") is a digital services brand that provides website, branding, automation, and marketing-related services. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, book a call, or work with us.
This Privacy Policy is intended to be clear and practical. It does not replace legal advice, and we may update it as our services, tools, or legal requirements change.
Information We Collect
We may collect information you choose to provide directly to us, including:
- Name
- Email address
- Phone number
- Business name
- Website or social media links
- Project details and goals
- Messages submitted through forms, email, or booking tools
- Information shared during discovery calls or project communication
- Files, brand assets, copy, images, logos, or other materials you provide for a project
- Billing or payment-related information, when applicable
We may also collect limited technical information when you visit our website, such as browser type, device type, pages visited, referring pages, and general usage information. This information helps us keep the website functional, secure, and useful.
How We Use Information
We may use collected information to:
- Respond to inquiries
- Schedule and manage discovery calls
- Prepare proposals, estimates, or project recommendations
- Provide website, branding, automation, CRM, design, and marketing-related services
- Communicate about projects, timelines, revisions, and deliverables
- Send invoices, payment information, or service updates
- Improve our website, services, messaging, and client experience
- Maintain business records
- Protect against misuse, spam, fraud, or security issues
- Comply with applicable legal obligations
We do not use your personal information for unrelated purposes without a valid reason.
Cookies and Analytics
At this time, Uplink Digital does not intentionally use non-essential analytics cookies, advertising pixels, retargeting pixels, session recording tools, or behavioral tracking tools on this website.
In the future, we may add analytics tools such as Google Analytics to better understand website traffic and improve our marketing and user experience. If we add analytics, advertising, retargeting, or similar tools, we may update this Privacy Policy and, where required, add a cookie notice or consent banner.
Some website functionality, hosting, security, or embedded services may use strictly necessary technologies to make the website work properly.
How We Share Information
We do not sell your personal information.
We may share information only when reasonably necessary to operate our business and provide services, including with:
- Website hosting providers
- Email and communication tools
- Scheduling or booking tools
- Payment processors
- CRM or project management tools
- Design, development, automation, or marketing tools
- Contractors or service providers helping us deliver client work
- Legal, accounting, or compliance professionals when needed
We expect service providers to handle information responsibly and only as needed to provide their services.
Client Project Information
When you work with Uplink Digital, you may provide business information, brand materials, website copy, customer-facing content, login access, platform access, or other project-related materials.
We use this information only to provide the requested services, communicate with you, complete project work, and maintain appropriate business records.
You are responsible for ensuring that any materials, content, images, logos, copy, testimonials, customer information, or third-party assets you provide are accurate and that you have the right to use them.
Data Retention
We keep information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, resolve disputes, comply with legal obligations, and improve our business operations.
You may contact us if you want us to delete certain information. We may need to retain some information where required for legitimate business, legal, accounting, or security reasons.
Data Security
We take reasonable steps to protect information from unauthorized access, misuse, loss, or disclosure. However, no website, email system, hosting provider, or online transmission method is completely secure. You should avoid sending highly sensitive information through website forms or unencrypted email.
Your Privacy Choices
Depending on your location, you may have rights to request access to, correction of, deletion of, or restrictions on certain personal information.
You may contact us to:
- Ask what information we may have about you
- Request corrections
- Request deletion where applicable
- Ask us to stop contacting you
- Ask privacy-related questions
We may need to verify your identity before responding to certain requests.
Email Communication
If you contact us, book a call, or become a client, we may email you about your inquiry, project, proposal, invoice, service updates, or related business communication.
We may also send occasional business or marketing updates if appropriate. You can ask us to stop sending non-essential messages at any time.
Third-Party Links and Tools
Our website may link to third-party websites or use third-party services, such as booking tools, payment processors, social platforms, hosting platforms, or project tools.
We are not responsible for the privacy practices, security, or content of third-party websites or services. Please review their privacy policies before providing information to them.
Children's Privacy
Our website and services are intended for business owners, professionals, and adults. We do not knowingly collect personal information from children.
International Visitors
If you access our website from outside the country where we operate, your information may be processed in other countries where our service providers or tools operate. By using our website or services, you understand that information may be transferred and processed outside your location.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at: